About this opportunity
Rainfocus lists this Remote Client Care Analyst — Tech Support for Fortune 500s opportunity in orem, Utah. Review the employer’s description below for duties, qualifications and application requirements.
Job description
RainFocus, a leading software company, is seeking a Client Care Analyst to provide frontline technical assistance to customers. This remote role supports B2B clients across various events platforms, requiring proactive problem-solving and clear communication to ensure smooth issue resolution.
You will own cases from initial report to resolution, collaborate across teams, and contribute to knowledge base content while meeting SLA targets.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.