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Destination Knot

Remote - Client Operations Coordinator

philadelphia, PA

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Job description

Client Operations CoordinatorThe Client Operations Coordinator assists clients with travel-related research, reservation coordination, booking requests, and ongoing communication. This opportunity is well-suited for individuals who are organized, detail-oriented, comfortable working independently, and interested in developing experience within the travel industry.Training and ongoing guidance are provided to help individuals learn reservation processes, supplier systems, client communication, and travel-industry procedures.Key ResponsibilitiesAssist clients with travel research, reservation requests, and booking coordinationCommunicate with clients to confirm details, provide updates, and answer general questionsResearch accommodations, cruises, vacation packages, and other travel options based on client needsMaintain accurate client and reservation informationMonitor booking details, confirmations, changes, and applicable deadlinesWork with travel suppliers and reservation platformsFollow established booking procedures and supplier requirementsProvide professional and responsive client support throughout the planning processContinue developing knowledge of destinations, suppliers, and travel productsQualifications & SkillsStrong customer service and communication skillsExcellent organization and attention to detailAbility to manage multiple tasks in a remote environmentBasic computer skills and comfort learning new systemsReliable, professional, and self-motivatedWillingness to complete training and continue developing industry knowledgePrevious experience in travel, hospitality, reservations, customer service, or administrative support is helpful but not requiredWork Environment & ScheduleFully remoteIndependent contractor opportunityFlexible schedulingTraining and ongoing guidance providedAccess to travel-industry booking resources and supplier platformsCompensationThis is an independent contractor opportunity rather than a traditional hourly or salaried employee position. Compensation is commission-based and earned from eligible completed travel bookings. Earnings vary based on booking activity and individual performance.Program requirements and applicable costs are reviewed with candidates before they make a decision to participate.Interested candidates are encouraged to apply for consideration. Selected applicants will be provided additional information regarding the opportunity, responsibilities, compensation structure, training, and program requirements before deciding whether to move forward.

Worksite address

philadelphia, PA, 19102, US

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