Job description
About the Role
We collaborate with unions, credit unions, and member-based organizations across Canada to deliver long-term benefit programs that help protect families. Our mission is to support working households and ensure access to reliable coverage. As we continue to expand, we're looking for driven, people-oriented individuals to join our growing team.
What You'll Do
In this role, you'll act as a trusted point of contact for families, helping them understand and navigate their benefits with clarity and professionalism.
Key Responsibilities
Present and explain benefit options through virtual meetings
Accurately complete and manage required documentation
Build strong, ongoing relationships through consistent follow-up
Work closely with team members to improve client experience and workflow
What We're Looking For
Must be legally eligible to work in US or Canada
High school diploma or equivalent (post-secondary education is an asset)
Experience in customer service, administration, or client-facing roles is preferred
Core Skills
Clear and confident communication, both written and verbal
Strong organization and attention to detail
Ability to adapt in a fast-paced, remote environment
Problem-solving mindset
Team-focused attitude with a willingness to collaborate
What You'll Gain
Comprehensive benefits package including dental, prescription, and travel coverage
Fully remote position with flexible scheduling
Ongoing training and defined advancement opportunities
Performance-based bonuses and incentive programs
Supportive, inclusive team culture
Apply Now
If you're looking for a role that offers flexibility, growth, and meaningful work, we encourage you to apply and take the next step in your career.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.