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Remote Cloud Contact Center Architect Omnichannel & AI IVR

pennsylvania furnace, PA

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Job description

A leading enterprise communications organization is seeking a Voice Phone Cloud Contact Center Architect to design and implement cloud-based voice and contact center systems. The role requires 10+ years of experience in contact center architecture and operations, as well as expertise in Microsoft Dynamics and Azure services. This position is primarily remote with periodic onsite engagements based on project needs.

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Worksite address

pennsylvania furnace, PA, 16865, US

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