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Remote Cloud Contact Center Architect (Voice & AI)

pennsylvania furnace, PA

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Job description

A leading enterprise communications organization is seeking a Voice Phone Cloud Contact Center Architect to design and implement cloud-based systems. You will migrate on-premise operations to PCI-compliant environments and integrate AI solutions. The ideal candidate has 10+ years of experience in contact center design and expertise with Microsoft Dynamics and Azure services. This is a remote full-time contract position based in Pennsylvania, with onsite engagements required periodically.

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Worksite address

pennsylvania furnace, PA, 16865, US

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