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Nrg Energy

Remote Complex Transactions Specialist - Billing & Support

seattle, WA

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About this opportunity

Nrg Energy lists this Remote Complex Transactions Specialist - Billing & Support opportunity in seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.

Job description

NRG Energy is seeking a Complex Transactions Representative to serve as the final escalation for transaction-based customer issues and billing disputes, ensuring complete, accurate, and timely resolutions for residential and small commercial accounts.

In a primarily work-from-home environment, you will analyze data in SAP, research account histories, apply credits or debits, and communicate clearly with customers to restore confidence in our service and prevent recurring issues.

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Worksite address

seattle, WA, 98101, US

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