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Job description
Lowe's Companies, Inc. is seeking a Senior Director of Contact Center operations for a fully remote role based in the United States.
You will lead and direct site directors, oversee vendor performance, and manage budgets to ensure customer service excellence. You will collaborate with IT, HR, and other functions to drive process improvements, workforce planning, and initiatives that strengthen Lowe's brand and shareholder value.
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Worksite address
mooresville, NC, 28115, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.