Job description
Remote Customer Service Representative (Mason, OH) needs 2+ years experience
Remote Customer Service Representative requires:
Local to Mason, OH
Does not support Spectrum router
Spectrum, Segemcorn, Askey or Arris wave 2 (Unaccepatble)
LAN connection
10megs down 1 upload
Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router. Connection cannot be wireless
The workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided)
Must have a smart phone
Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objective
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.