About this opportunity
Cengage Group lists this Remote Customer Tech Support Specialist opportunity in workfromhome, Nevada. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Cengage Group is seeking a Customer Support Specialist to provide live and non-live support for digital solutions in an educational setting. This remote role emphasizes troubleshooting OS, browsers, connectivity, and documenting interactions.
You will collaborate with teams to route issues and capture feature requests while upholding service standards. The position requires a high school diploma and problem-solving skills, with a focus on reliable home internet and efficient communication.
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Worksite address
workfromhome, NV, 89105, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.