About this opportunity
Pearson lists this Remote CX Analytics Lead — Data-Driven Insights opportunity in city of albany, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Pearson is seeking a Lead Specialist, Business Analytics for Customer Experience (CX) to turn customer feedback into actionable insights. You will leverage CX best practices and data analysis to empower teams across the business to make data-informed decisions.
Responsibilities include building self-service dashboards, applying statistical techniques for segmentation, and developing insightful reports for stakeholders. Remote-friendly role with competitive compensation and annual incentives.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.