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Pearson

Remote CX Analytics Lead

topeka, KS

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About this opportunity

Pearson lists this Remote CX Analytics Lead opportunity in topeka, Kansas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Pearson is seeking a Lead Specialist, Business Analytics for Customer Experience to convert customer feedback into actionable insights across the spectrum of products and geographies. You will develop use cases for new data models, build self-service dashboards, and apply AI techniques to enhance engagement in feedback loops.

We value strong collaboration with stakeholders, deep analytical skills, and the ability to translate data into strategic decisions that improve customer journeys and

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Worksite address

topeka, KS, 66652, US

Who can apply

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