About this opportunity
Spring Health lists this Remote CX Tooling Engineer for AI-Powered Support opportunity in workfromhome, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Spring Health seeks a CX Tooling Engineer to design, build, and operate maturing customer experience systems. You’ll configure Zendesk, run Amazon Connect, and maintain Tray.ai workflows, while enabling AI-enabled support across chat, voice, and email.
The role partners with Operations, Product, Security, and Legal to deliver reliable, scalable solutions in a regulated environment. You will implement governance, testing, and monitoring and help translate business needs into robust technical
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Worksite address
workfromhome, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.