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Job description
Redwood Logistics is seeking a Director of Service Delivery to lead a portfolio of customer-facing service delivery teams within Managed Services, aligning account management, client logistics, and operational execution to deliver proactive, measurable outcomes.
You will drive improvements in service quality, cost, and customer satisfaction through leadership, SOPs, and cross-functional collaboration across Operations, Finance, Product, and Technology, with travel up to 20% as needed.
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.