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Job description
Genesys is seeking a Customer Success Director in North America Central Region to own a portfolio of enterprise accounts, guiding executive stakeholders and cross-functional teams to drive adoption, retention and expansion. You will shape customer strategies, align product capabilities, and influence revenue growth through measurable business outcomes.
As a trusted advisor, you will lead strategic engagements, deliver value through business reviews, and partner with Sales, Professional Services,
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Who can apply
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