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First American

Remote Escrow Production Support Associate

workfromhome, MO

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About this opportunity

First American lists this Remote Escrow Production Support Associate opportunity in workfromhome, Missouri. Review the employer’s description below for duties, qualifications and application requirements.

Job description

First American's Direct division seeks an Associate Production Support Analyst for remote US, 8am-5pm PST. You will be the key contact for internal and external clients, delivering exceptional customer and software support in a production escrow environment.

Responsibilities include managing email and chat tickets, using Outlook, Teams, and Zendesk, providing first-level solutions, and escalating when needed. Strong communication and problem-solving skills are essential.

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Worksite address

workfromhome, MO, 65018, US

Who can apply

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