About this opportunity
Diverse Agile Solutions lists this Remote Five9 Contact Center Systems Analyst opportunity in adelphi, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Diverse Agile Solutions is recruiting a Contact Center Systems Analyst to support UMGC’s cloud contact center environment. The role emphasizes platform administration, troubleshooting, testing, and documentation across Five9 workflows and Salesforce integrations.
The successful candidate will collaborate with IT, Service Center, business stakeholders, and vendors to maintain operations, implement improvements, and ensure reliable customer interactions.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.