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Bio-Rad Laboratories, Inc

Remote Global Customer Service Process Leader

workfromhome, MO

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About this opportunity

Bio-Rad Laboratories, Inc lists this Remote Global Customer Service Process Leader opportunity in workfromhome, Missouri. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Bio-Rad Laboratories, Inc. is seeking a Sr. Director or Director, Global Customer Care Process Lead to serve as the Global Process Owner for Customer Service and Customer Technical Support.

This role drives end-to-end process governance, improvements, and consistency across 37 countries with a $2.5B revenue portfolio, ensuring compliant, scalable, and superior customer experiences. The role will evaluate organizational design, operating models, and capability needs, leading global work to define

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Worksite address

workfromhome, MO, 65018, US

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