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Job description
Upstart is seeking a Head of Borrower Success to lead and evolve Borrower Success operations, including internal leaders and external vendor partners. You will improve the borrower experience by scaling effective operating systems, strengthening performance and controls, and developing teams that deliver consistent results in a complex, evolving environment.
You will partner with Product, Engineering, Analytics, and Compliance to improve workflows, customer journeys, and support tooling while
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.