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Job description
Alignment Health is seeking a Supervisor, Member Experience to lead and coach the inbound call center teams remotely. You will oversee member outreach, monitor performance, and drive service levels and satisfaction with a focus on the healthcare experiences of seniors and chronically ill members.
The role emphasizes leadership, coaching, and collaboration while ensuring privacy, data integrity, and security across the team. Located in Nevada, with remote work not available in CA or NY.
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Worksite address
nevada, IA, 50201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.