Job description
The RDOS willremotely support 20 branded hotels across the United States by consulting withtheir owners, investors, and general managers to increase property revenue andmarket share.
As the RDOS, youwill manage five associates, who will assist you in the generation,solicitation, and management of new accounts for your partner hotels. You willalso be responsible for the retention and expansion of our existing hotelportfolio across all verticals.
Responsibilities
·Regularlygenerate business opportunities for our hotel partners by acquiring newaccounts and growing them
·Collaborateand align with hotel ownership and management to meet sales objectives
·Sustainstrong relationships with hotel partners through an open line of communication,periodic feedback and consultation, and timely resolution of issues
·Create,manage, and review existing customer records in the revenue management system
·Keepan up-to-date sales revenue database comprising historical sales data, progressreports, upcoming events, and general customer information.
·Retaincustomer accounts by concentrating on overall sales opportunities, revenuepotential, booking behavior, decision-making considerations, event logistics,and competitor rates.
·Developand execute a business strategy for key accounts in collaboration withassociates as needed
·Reachbooking targets by propelling the sales process, including follow-up meetings,site visits, and attending customer events when necessary
·Submitperiodic sales activity and accomplishment reports containing sales pipelines,leads and conversions, and customer communications
Requirements
You must have extensive on-site hotel sales andmarketing experience with Marriott and Hilton and expert-level knowledge oftheir property management systems. You must also be familiar with their brandsales standards, certifications, revenue management, and overall sales process.
You must also possess the following skills andqualifications to demonstrate your fitness for the position:
A do-whatever-it-takes mentality, which means not settling for anything short of what is required to achieve success
Incredibly career-driven and passionate about growing within a young, dynamic, and fast-expanding company
Highly analytical and effective in resolving any collaboration issues when necessary
Exceptional public speaking and presentation skills for meetings of over ten people, including hotel owners and investors, plus the competence to recognize and appropriately convey key messages with all participants
Ability and willingness to mentor associates in developing their critical thinking, sales strategies, and social skills
Absolute discretion concerning confidential and sensitive information
Three years of on-site hotel sales management experience with a track record of producing results
Extremely comfortable in liaising with hotel owners in consultation and collaboration, with the view of building lasting customer relationship
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
BS/BA degree preferred
Benefits
Health coverage, including dental and vision care
Entitlement to sick leave and paid vacation time
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.