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Centerfield

Remote HR Director, Call Center Operations

long beach, MS

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About this opportunity

Centerfield lists this Remote HR Director, Call Center Operations opportunity in long beach, Mississippi. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Centerfield is seeking an experienced HR Director, Call Center Operations to lead people operations for a multi-site US call center network. This remote role reports to senior HR leadership and focuses on workforce strategy, retention, investigations, and compliant practices across states.

You will coach a distributed team, set SOPs and SLAs, and partner with operations to align staffing with aggressive targets while maintaining fair workplace practices.

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