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Job description
Centerfield is seeking an experienced HR Director, Call Center Operations to lead people operations for a multi-site US call center network. This remote role reports to senior HR leadership and focuses on workforce strategy, retention, investigations, and compliant practices across states.
You will coach a distributed team, set SOPs and SLAs, and partner with operations to align staffing with aggressive targets while maintaining fair workplace practices.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.