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Fearless Solutions

Remote IT Business Analyst & Customer Success Lead

baltimore, MD

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Job description

Fearless Solutions is seeking an IT Business Analyst & Customer Success Manager (Consultant, Business & Product Delivery) for a fully remote role. You will lead onboarding, ongoing adoption, and customer success across a federal data modernization initiative, translating feedback into platform improvements.

You will collaborate with cross-functional teams, facilitate agile ceremonies, and deliver user-centered solutions while ensuring alignment with client goals and product strategy.

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Worksite address

baltimore, MD, 21276, US

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