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Job description
Powernet in the United States (remote with travel to the Cincinnati tri-state area) seeks a seasoned NOC Operations Lead to manage day-to-day NOC functions, actively monitor queues, and ensure SLA compliance for complex network environments.
You will mentor junior technicians, drive swift incident resolution, develop SOPs and a knowledge base to improve workflow, oversee shift coverage, and collaborate with Engineering and Management to enforce best practices and service excellence.
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Worksite address
florence, KY, 41022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.