About this opportunity
A-Line Staffing Solutions lists this Remote Pharmacy Technician Prior Authorization Representative opportunity in woonsocket, Rhode Island. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Remote Pharmacy Technician Prior Authorization Representative (Pharmacy Tech I) - Work From Home
Location: Remote (Anywhere in the U.S.) Schedule: Full-time, Monday-Friday. Assigned 8-hour shifts between 8:00am-8:00pm CT. Training is Monday-Friday 8:00am-4:30pm CT (6 weeks) with mandatory attendance. Pay: $20/hr
Summary. Now hiring a Remote Pharmacy Technician for a high-volume Prior Authorization call center environment. In this work-from-home role, you’ll take inbound calls from members, providers, and pharmacies, document accurately in real time, and support the prior authorization process with strong customer service and multi-system navigation. If you have healthcare call center experience, solid data entry skills, and can work a structured schedule with performance metrics, this Remote Pharmacy Technician role is a strong fit.
Responsibilities
Handle high-volume inbound calls from members, providers, and pharmacies regarding prior authorization status and next steps
Document approvals/denials and call notes clearly and accurately while on the phone
Support criteria-based prior authorization workflows; route clinical questions to the appropriate clinical team
Work efficiently across multiple systems (CRM/case tools, email, chat, portals) while maintaining quality and compliance
Use Microsoft Teams and Outlook daily for communication, documentation, and updates
Maintain HIPAA/PHI confidentiality standards and follow call quality guidelines
Qualifications
High school diploma or GED (verifiable)
1+ year high-volume inbound call center experience (healthcare, insurance, PBM, pharmacy, medical office, or similar preferred)
Pharmacy technician experience strongly preferred; active Pharmacy Tech license/certification/trainee license is a plus
Strong computer skills and accurate data entry; comfortable multitasking on dual systems while on calls
Proficient with Microsoft Teams and Outlook (Word/Excel helpful)
Work-from-home readiness: private HIPAA-compliant workspace + hardwired internet (minimum 25 Mbps download / 3 Mbps upload)
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Worksite address
woonsocket, RI, 02895, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.