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Job description
Company Overview:
Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team is composed of professionals dedicated to efficiency, accuracy, and high-quality client support.
Position Overview:
We are seeking a detail-oriented and dependable Planning Consultant to support clients with coordination and scheduling services. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.
Key Responsibilities:
Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
Research and present suitable options for accommodations, transportation, and related services
Prepare structured plans and coordinate scheduling based on client preferences and availability
Process reservations and confirm service arrangements with third-party providers
Provide consistent, professional customer support throughout the coordination process
Maintain awareness of relevant updates, policies, and service offerings
Collaborate with internal team members to improve workflows and service delivery
Accurately document client interactions, transactions, and records in company systems
Qualifications:
Strong written and verbal communication skills
Proven ability to work independently in a remote environment
High level of organization and attention to detail
Ability to manage multiple tasks and meet deadlines
Customer-focused mindset with problem-solving skills
Basic proficiency with online tools and scheduling platforms
Fluency in English is required; Spanish language skills are a plus
Compensation & Work Structure:
Flexible remote work environment
Performance-based compensation based on completed client arrangements
Ongoing training and professional development opportunities
Access to company-supported resources and tools
Collaborative team environment
Additional Information:
This position is best suited for individuals who are self-motivated, organized, and comfortable working in a remote setting. Selected candidates will complete an onboarding and training program designed to support a successful transition into the role.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.