waypointjobs

Zoom

Remote Premier Tech Support Engineer

carson city, NV

Check who can apply and the requirements below before continuing.

About this opportunity

Zoom lists this Remote Premier Tech Support Engineer opportunity in carson city, Nevada. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Zoom is seeking a Tier 2 Technical Support Engineer to serve Premier customers, resolving complex issues that shape user experience with Zoom's platform. The role focuses on email-based ticket work and direct conversations with high-tier accounts, within a collaborative, curious team culture.

You will own Tier 2 cases, analyze network issues, and maintain expertise across Zoom products while contributing to documentation and training.

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Worksite address

carson city, NV, 89702, US

Who can apply

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