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Job description
Genesys seeks a Principal AI Solutions Architect to drive production-ready AI experiences for strategic customers. You will own end-to-end technical engagement, guide architecture across Genesys Cloud and AI capabilities, and lead rapid proofs of concept from discovery to deployment.
The role emphasizes executive-level engagement, measurable outcomes, and collaboration with Customer Success, Product, Solution Consulting, and Professional Services to scale AI across enterprise environments.
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Who can apply
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