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Job description
A leading cloud solutions provider is seeking a Customer Success Manager to ensure clients achieve their desired outcomes while using their services. This role requires guiding new customers through the onboarding process and maintaining strong relationships to ensure customer satisfaction and retention. Candidates should have extensive B2B sales experience, especially with public sector entities. The position is remote but requires occasional travel to client sites near Albany, NY. Strong communication skills and technical proficiency are essential for success.
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Who can apply
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