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Job description
We believe everyone should have confidence in navigating their healthcare. We are looking for a qualified Registered Nurse (RN) to serve our patient population in the navigation, prevention and management of their health through continuous care programs like Remote Patient Monitoring and Chronic Care Management. Our team works fervently to anticipate the needs of our patients and connect on a personal level. We exist to coach people to their best health!
Responsibilities:
Welcome patients into continuous care program(s) and review benefits and services included
Educate patients on the frequency and use of their assigned in-home monitoring devices
Create a personalized, comprehensive care plan with the patient via phone or video visits
Identify and address any barriers to patient success
Provide specific education and coaching on patients' chronic conditions
Connect with the patient frequently to review readings and a monthly update of their plan of care
Serve as the patient's first contact for all non-emergent needs (example - medication refills, scheduling, appointment reminders, etc.)
Anticipate patients' needs and bridge any gaps in care
Assist patients in the navigation of their healthcare (example - assisting patients with scheduling appointments, coordinating with specialists, and ensuring preventative screenings are completed, etc.).
Review and evaluate in-home device readings in real time, during normal business hours
Follow established protocols for identifying, communicating and documenting device trends and any associated symptoms in the patient's medical record
Escalate concerning readings and/or symptoms to the provider following a communication protocol established by the provider
Establish a meaningful rapport that builds trust, open communication, and motivation to make a positive change in the patient's health
Collaborate with virtual team members and in-office staff to ensure patient's needs are being met
Active and Unrestricted Georgia RN License (Compact License preferred)
At least three (3) years of experience in adult health preferred
Background in adult chronic health conditions (Medical Surgical, Outpatient/Clinic, Care Management) preferred
Variety of Electronic Medical Record (EMR) experience
Proficient knowledge, skill, and interest in basic computer skills
Proficient in problem solving and ability to multi-task
Excellent communication skills (oral and written)
Excellent teamwork skills
Clean background check and drug screening
Comfortable working remotely but collaboratively
Please note our interview process: application reviewed, one way video interview, workplace personality assessment, interview through Microsoft Teams, offer extended if applicable
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Work From Home
Full Time, Salaried 55-65k
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Worksite address
warner robins, GA, 31088, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.