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Job description
Genesys is seeking a senior leader to shape how enterprises adopt and scale AI to improve customer experience outcomes across Genesys Cloud. You will translate complex business challenges into AI-driven solutions, partnering with stakeholders to align AI initiatives with KPIs and deliver measurable impact.
You will own end-to-end lifecycle of Agentic AI orchestration, work across product, engineering, and customer teams, and ensure governance, security, and long-term value realization in
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Worksite address
atlanta, GA, 30383, US
Who can apply
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