About this opportunity
Ntiva Branding lists this Remote Service Delivery Manager: Lead Teams & Drive Impact opportunity in lombard, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Ntiva Branding is seeking a Manager, Service Delivery to lead a pod of Service Desk and Field Operations professionals. You will own client experience, incidents, and drive improvements using data.
This role balances coaching, capacity planning, and measurable outcomes across remote and on-site work as needed. You will manage a team of 7-10 specialists and engineers, set coverage, and work closely with Account Managers to maintain client health and satisfaction while growing the team and
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Worksite address
lombard, IL, 60148, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.