About this opportunity
NTT Global Data Centers lists this Remote Service Desk Technician: 24/7 Support opportunity in ashburn, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
NTT Global Data Centers Americas, Inc. is seeking a customer-focused Service Desk professional to join a 24x7x365 NOC environment. You will troubleshoot hardware, software, and network issues, escalate complex problems, and provide desktop support with imaging, printer, and account administration.
You will document steps, manage assets, and assist in incident communications and vendor coordination. The role requires strong problem solving, documentation, and customer service skills.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.