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ASM Research, An Accenture Federal Services Company

Remote ServiceNow Analyst — ITSM Config & Documentation Lead

des moines, IA

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Job description

ASM Research, An Accenture Federal Services Company seeks a ServiceNow Analyst to analyze and configure the enterprise ServiceNow platform, documenting requirements and implementing lightweight workflow changes. The role maintains configurations, procedures, and training materials to align with operational needs and continuity objectives.

You will coordinate with engineers on enhancements, support backup and disaster-recovery testing, and ensure accurate documentation for audits and continuity

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Worksite address

des moines, IA, 50319, US

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