About this opportunity
SafeinHome lists this Remote Supports Supervisor opportunity in tempe, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description About SafeinHome
SafeinHome provides Remote Supports for people with intellectual and developmental disabilities and older adults. Our services combine assistive technology with trained human support available 24 hours a day, 7 days a week. This approach supports people in living more independently while remaining safe in their homes and communities. We are seeking a Supervisor to join our team for shift: 3pm - 11:30pm
SUMMARY
SafeinHome has been dedicated to supporting the rights of people to live independently and with self-determination. We understand the importance of long-term service and support for people with intellectual and developmental disabilities and older adults. As a Remote Supports Shift Supervisor, you will assign tasks to Remote Supports employees, schedule Remote Supports shifts, makes sure that Remote Supports runs smoothly, respond to the issues of Individuals under our support and their Support Circle that the Remote Supports personnel is unable to respond to, elevate issues, as necessary to Remote Supports Management, Compliance and Process Manager, Operations Management, and/or to Client Services, report ongoing issues or problems to management, and ensure that the workplace is a great, safe, and healthy place to work. As part of making the workplace great, safe, and healthy, you will help improve and maintain the office site with respect to equipment, function, safety, and hygiene. In general, all employees are expected to strive to provide a pleasant work environment for all employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide health and safety remote supports for adults with a wide range of intellectual and developmental disabilities, and older adults who are challenged living independently.
Adheres to and accurately promotes all Company Policies and Procedures to all employees, including to Remote Supports employees.
Assigns tasks to Remote Supports employees.
Schedules Remote Supports employee hours and shifts.
Performs and/or manages the mentoring of new Remote Supports employees.
Ensures Remote Supports employees accurately comply with training requirements as part of their day-to-day activities.
Ensures Remote Supports employee adherence to Policies and Procedures of all States we provide services in, as required to perform their job.
Monitors Remote Supports employee work habits and work quality and ensures that Remote Supports duties are fulfilled properly and in accordance with the Policies and Procedures of all States we provide services in, as may be required by each State, and applicable Company Policies and Procedures.
Provides feedback to management for performance reviews of Remote Supports employees.
Documents any undesirable Remote Supports employee behavior and attendance, and complaints from Individuals under our support and Support Circle members.
Keeps the Remote Supports work area clean and organized to ensure a pleasant work environment for all employees.
During their scheduled shift, check on every Remote Supports employee working during the shift and check if everything is going well and if they have any concerns or issues that need to be addressed.
Follow all processes and use tools specified by your Manager, such as daily to-do checklists and the execution and tracking of regularly scheduled and assigned tasks.
Motivates Remote Supports employees for strong work performances.
Maintains a very positive and enthusiastic demeanor with Remote Supports employees, Individuals under our support, and Support Circle members.
Is viewed by Remote Supports employees as a valuable, knowledgeable, and high- functioning Company resource.
Addresses and resolves complaints from Individuals under our support and Support Circle members that Remote Supports personnel require help with.
Responds quickly and practically to emergencies, crises, or unexpected problems during shifts.
Ensures that Individuals under our support and their Support Circle are satisfied and identifies the issues when they are not satisfied.
Keeps management apprised of daily operations and issues.
Processes paperwork for reimbursement requests, HR, or management, as required.
Assigned to Remote Supports shifts, as needed.
Provides Remote Supports to our Individuals when short-staffed or as needed.
Assist in the uploading of job announcements on career search sites and help in the screening and interviewing process of Remote Supports employees.
Attend company meetings when needed.
Provides feedback on new or updates to company policies.
Receive and store packages in their corresponding areas.
Identify changes and equipment that improve the facility.
Install equipment that does not require deep technical knowledge.
Assist in maintaining a sufficiently stocked meal/breakroom with all the company approved food and beverages at the company site.
With prior approval, procure necessary items as needed.
Assist in the inventory and maintaining adequate office supplies in the supply room.
Review employee requests for supplies and notify the appropriate person for your office.
Assist in ensuring that the facility is well-maintained and conducting proactive maintenance, restock and store when needed.
Check for any hazardous or safety obstacles.
Draft maintenance reports, when necessary.
Oversee janitorial maintenance and staff to ensure that the facility is safe and hygienic.
Does NOT share gossip, inappropriate personnel, or personal details, or otherwise incite employee dissatisfaction.
Responds calmly and professionally to emergencies, angry Individuals under our support, Support Circle members, or other stressful situations in the workplace.
QUALIFICATIONS AND REQUIREMENTS
Ability to apply principles of logical thinking to a wide range of intellectual and practical problems, dealing with verbal and nonverbal symbolism in its most difficult phases. Ability to deal with a variety of abstract and concrete variables. Ability to define problems, collect data, establish facts, and draw valid conclusions. Most importantly, we're looking for someone who cares about both people and performance. The right candidate will be able to balance compassion with accountability, coach rather than simply correct, and help create a Remote Supports team that is engaged, confident, consistent, and focused on providing excellent service to the individuals we support.
Company Description
SafeinHome provides Remote Supports for people with intellectual and developmental disabilities and older adults. Our services combine assistive technology with trained human support available 24 hours a day, 7 days a week. This approach supports people in living more independently while remaining safe in their homes and communities.
SafeinHome provides Remote Supports for people with intellectual and developmental disabilities and older adults. Our services combine assistive technology with trained human support available 24 hours a day, 7 days a week. This approach supports people in living more independently while remaining safe in their homes and communities.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.