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Job description
About This Opportunity
CTI Staffing is partnering with a leading grocery retail organization to find a POS Analyst supporting overnight point-of-sale deployments, based remotely within the Salisbury/Mooresville, NC area. This is an overnight-shift role, approximately 11:00 PM to 7:00/8:00 AM, Sunday night through Thursday night , on an ongoing basis.
This role sits at the center of how a major retailer keeps its stores running through system upgrades and conversions. You'll work overnight, validating deployments as they go live, troubleshooting issues in real time, and keeping vendors and store teams aligned so conversions land clean. It's a hands-on, high-visibility role for someone who's comfortable owning problems independently in the middle of the night.
What You'll Do
Lead and support overnight POS code deployments and store conversions
Validate successful deployment of code and configuration changes
Troubleshoot deployment-related issues and coordinate resolution with internal teams and vendors
Conduct root cause analysis and recommend corrective actions
Use SQL to investigate and resolve data and configuration issues
Write and maintain batch scripts to support deployment and troubleshooting work
Document findings, solutions, and deployment outcomes clearly
Communicate issues, risks, and resolutions to stakeholders in real time
Requirements
What You Bring
Must-Have:
Experience supporting or administering point-of-sale (POS) systems
Ability and willingness to work an overnight shift, approximately 11:00 PM to 7:00/8:00 AM, Sunday night through Thursday night, on an ongoing basis
Working knowledge of SQL for data analysis and troubleshooting
Batch scripting experience
Advanced Microsoft Excel skills
Strong analytical and root cause problem-solving skills
Ability to work independently with minimal supervision
Strong written and verbal communication skills
Nice-to-Have:
Experience with retail POS platforms (e.g., NCR StoreLine, NCR Emerald)
Experience supporting wireless Android-based applications
Prior retail technology deployment experience
Experience coordinating with third-party vendors and implementation teams
Technical Environment:
POS terminals and registers, SQL Server, batch scripting, deployment/configuration management tools, ticketing systems What Success Looks Like:
Independently owns overnight deployment windows with minimal escalation
Diagnoses and resolves POS/configuration issues quickly under pressure
Builds trusted working relationships with vendors and store teams during live conversions
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.