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WorldWide Electric Corporation

Remote Technical Services Manager - After-Sales Excellence

village of fairport, NY

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Job description

WorldWide Electric Corporation seeks a leader to head the Technical Services organization for Controls & Automation Solutions. You will oversee Technical Support, Warranty & Repair, Field Service, and Technical Training to ensure top-tier after-sales service.

The ideal candidate has 5+ years in service operations with strong knowledge of drives, UL508A, and customer escalation management. This remote role reports to the Technical Services leadership and partners with Sales, Engineering, and

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