About this opportunity
Cyclops lists this Remote Technical Support Engineer (Fintech/Crypto) opportunity in miami, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Cyclops is seeking a Technical Support Engineer to own the end-to-end technical support function, triaging and resolving issues, and escalating with full context to engineering when needed.
The role requires building a mature support operation, writing clear documentation, and maintaining responsive client communication across API vendors and internal teams. Remote role with US business hours, contractor engagement.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.