This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Help parents and caregivers navigate iLevelUP information, virtual activities, mentoring expectations, and approved support resources.
We are seeking volunteer Parent and Caregiver Liaisons to provide clear, welcoming communication between families and the iLevelUP program serving underserved youth and young people.
Responsibilities:
Respond to routine family questions through approved channels and templates
Explain program participation, schedules, technology, mentoring boundaries, and next steps
Help families locate approved resources and route specialized questions appropriately
Support virtual orientations, reminders, feedback collection, and follow-up
Document contacts, requests, and unresolved issues accurately
Protect participant privacy and use consent-based communication practices
Escalate safety, wellbeing, eligibility, technical, or complaint matters to authorized staff
Share recurring family needs with engagement, support, and program teams
Qualifications:
Experience in family support, education, youth programs, customer service, community outreach, case coordination, or communications
Patient, clear, culturally responsive, and dependable communication
Strong organization, boundaries, discretion, and follow-through
Willingness to complete screening, privacy, and youth-safeguarding training
Multilingual skills are especially welcome
This is a remote, recurring volunteer role available within the United States. Expect approximately 2–5 hours per month.
Questions:
iLevelUP / Believe in Me
107 Spring Street, 2nd Floor
Seattle, WA 98104
Worksite address
seattle, WA, 98127, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.