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Job description
AAA Life Insurance Company is seeking a Workforce Planning Consultant to forecast demand, optimize staffing, and monitor performance within the SISU contact center, with extended support for DSU operations. The role centers on aligning workforce planning with business drivers to ensure service levels, cost efficiency, and data‑driven decisions.
You will partner with Operations, Marketing, Finance, and HR, performing what‑if analyses, identifying gaps, and recommending staffing actions.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.