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Maximus

Representante de Servicio al Cliente - Programas Gubernamentales

rio hondo, TX

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About this opportunity

Maximus lists this Representante de Servicio al Cliente - Programas Gubernamentales opportunity in rio hondo, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Maximus busca un Representante de Servicio al Cliente para apoyar programas gubernamentales que impactan a millones de ciudadanos. En este rol, brindarás atención por teléfono, chat y correo electrónico, ofreciendo información clara sobre servicios públicos, requisitos de elegibilidad y procesos, mientras registras y actualizas datos en sistemas CRM. Trabajarás en un entorno colaborativo, orientado a la misión y la mejora continua, cumpliendo métricas de calidad, tiempos de respuesta y satisfacción del usuario. Tendrás oportunidades de crecimiento en operaciones, servicios al cliente y proyectos de modernización digital.

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