About this opportunity
Wet Planet Rafting and Kayaking lists this Reservations and Guest Service Specialist opportunity in white salmon, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Reservations & Guest Service SpecialistWet Planet is looking for a Reservations & Guest Service Specialist to join our small office team for the 2026 season! Reservations & Guest Services specialists love coordinating adventures and getting people outside. With each call, our guests will hear the love for the experiences we create at Wet Planet.For many of our guests, the Wet Planet experience starts with a call or email to the Wet Planet office, which gives them the knowledge and confidence to pursue their rafting or kayaking adventure. With a discerning ear and knowledge about our trips and courses, you'll be able to answer questions, help folks choose the right adventure, and do your best to turn each inquiring call into a new Wet Planet guest and friend.The Wet Planet Office is more than just an office – it's a dynamic team that works cohesively with the rest of the operation in the base and on the river. While the experience starts here, the office team is also very in tune with the daily logistics of all our trips and courses. From welcoming guests upon arrival to briefing river guides on group specifics, you're involved in all aspects of our trips and guest's experiences. There is never a dull moment in the office!Each year, many of our guests and team members return to enjoy the abundance of beautiful rivers we raft and kayak in Washington, Oregon and Idaho. Our headquarters is located on the banks of the White Salmon River in the heart of the Columbia River Gorge, surrounded by a whitewater paradise and an incredible community of boaters. It's the perfect location for raft guides and kayakers to work and play in the Pacific Northwest.Qualifications & Experience:Previous work experience, ideally in the hospitality & service industry, outdoor industry, guest services, or related fieldExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detailAdministrative and sales experienceHave a general interest in the outdoors and more specifically, whitewater (or desire to learn if you're not a whitewater person!)Desire to work in the seasonal outdoor industryAbility to function well in a fast-paced and busy environmentBe proficient with the Google drive platform, Microsoft word, and basic ExcelAvailability: Full-time, including weekends and holidays, from March/April through September. (5- to 6-month position).This is a seasonal position beginning in the spring (starting potentially as early as March).Wet Planet Perks:Access to free trips and courses, and discounted professional trainingCross training for other job areas & opportunities within Wet PlanetDiscounts on food, drinks, and merchandise in the Wet Planet store and espresso barIndustry Pro Purchase programFree rafting and kayak courses for friends & family, pending availability.Accrued Sick LeaveRetirement plan after two years of employmentCompensation: Hourly, Range: $20-26, based on relevant work experience.Combine your desire to play outside with your professional skillset and experience – join our team!
Worksite address
white salmon, WA, 98672, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.