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Job description
Residence Manager
Location: Broome County
Salary: $25.00 -$26.25
Benefits: Include medical, dental, vision, retirement, company-paid life and disability coverage, optional voluntary plans, and 33 days of PTO annually for eligible full-time employees
The Direct Support Professional Supervisor is responsible for the overall operation, compliance, and performance of assigned residential programs. This role provides leadership to staff, ensures high-quality person-centered services, and maintains regulatory and organizational standards while promoting the health, safety, and independence of individuals served.
Direct Support Professional Supervisor Key Responsibilities
Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards
Supervise, coach, and evaluate staff (Assistant Residence Managers and Residential Aides), including hiring support, scheduling, payroll approvals, and ongoing performance management
Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation
Ensure completion, accuracy, and compliance of all program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records
Lead and participate in interdisciplinary meetings, case conferences, and communication with families, guardians, and service providers
Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served
Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required
Ensure staff complete required trainings and maintain certifications (e.g., CPR, First Aid, SCIP), while supporting ongoing professional development
Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery
Perform additional duties and program support activities as assigned
Requirements
Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience
Must physically be able to perform required certifications and lift fifty (50) pounds.
Possess a valid driver’s license acceptable to the agency’s insurance carrier guidelines.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.