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Job description
Resident Care Aide (RCA)
At Arbors at Westfield, our residents are more than the people we care for, they’re part of our extended family. Every day, our team works together to create a warm, safe, and welcoming environment where seniors are treated with dignity, respect, and kindness.
We are seeking a Resident Care Aide (RCA) who loves working with seniors, takes pride in high-quality care, and approaches every task with attention to detail, patience, and professionalism. If you can listen to residents, coax them when needed, and follow procedures meticulously while staying friendly and approachable, this role is perfect for you.
This role is for someone who…
Cares deeply about seniors and genuinely enjoys spending time with them
Delivers care with attention to detail, accuracy, and high standards
Can patiently listen to residents’ stories and coax cooperation when needed
Follows established processes and documentation requirements meticulously
Is polite, professional, and friendly bringing a smile to residents and teammates
Works as a team player and steps in wherever help is needed
Maintains a calm, positive, and supportive environment
The RCA provides direct care and support to residents, promoting comfort, independence, and dignity. You will assist with personal care, dining, activities, and housekeeping while creating meaningful connections with residents, families, and the care team.
Key responsibilities include:
Provide personal care services professionally and compassionately
Document care accurately and completely
Review and prepare shift change logs; communicate key information to incoming staff
Alert licensed nurses to changes in resident condition or needs
Respond appropriately to emergency call systems
Follow proper procedures for Self-Administered Medication Management
Assess resident capabilities and provide assistance as needed
Support dining, housekeeping, and activity programs
Assist relatives, guests, and visitors, creating a welcoming atmosphere
Maintain a calm, professional, and positive environment
Take a team approach, support coworkers and collaborate effectively
Complete all required annual in-service training
Follow OSHA regulations and safety procedures
Qualifications include:
Current Nursing Assistant certification OR completion of a Certified Home Health Aide program
Understanding of the physical and emotional needs of seniors
Patience, compassion, and respect for all residents
Ability to work collaboratively as part of a committed, united team
Dependable, professional, and willing to take ownership of duties
Why you’ll love working here:
Be part of a family-centered, supportive team
Deliver high-quality care, that makes a real difference in residents’ lives
Enjoy a culture of collective ownership, trust, and connection
Access excellent benefits, including PTO, health insurance, and employee appreciation programs
Apply today and become a valued part of our family-centered community.
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Worksite address
westfield, MA, 01085, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.