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Resident & Family Experience Director

houston, TX

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Job description

Paradigm at Woodwind Lakes in Houston, TX is seeking a Director of Customer Experience to monitor guest experiences and provide actionable feedback to management. The role involves direct interaction with residents, families, and guests and guiding staff to resolve issues.

The Director will manage referrals, admissions, tours, and communications to ensure smooth transitions and high satisfaction. Strong leadership and hospitality experience are essential.

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Worksite address

houston, TX, 77246, US

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