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The Transition House, Inc.

Resident Monitor

jacksonville, FL

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About this opportunity

The Transition House, Inc. lists this Resident Monitor opportunity in jacksonville, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Resident MonitorLocation: Dinsmore, FL Compensation: $16.00/hour FLSA Status: Non-Exempt Department: Operations Reports To: Facility DirectorPosition OverviewThe Resident Monitor plays a critical role in maintaining the safety, security, and daily operations of a work release facility serving individuals transitioning back into the community.This position combines custodial supervision, documentation, and client interaction to ensure a structured, compliant, and supportive environment. The ideal candidate is dependable, composed under pressure, and committed to helping individuals successfully reintegrate into society.Key ResponsibilitiesMaintain safety, security, and supervision of residents in a structured work release environmentConduct routine counts, inspections, and searches to control contraband and ensure complianceMonitor daily resident activities including meals, work assignments, visitation, and recreationComplete accurate documentation, reports, logs, and entries in the inmate management systemPerform intake procedures for new residents, including documentation and file setupRespond appropriately to incidents while maintaining professionalism and emotional controlIdentify and report safety, medical, or behavioral concernsEnforce policies, procedures, and emergency protocolsParticipate in required trainings and staff meetingsSupport a respectful, structured, and accountable environment for residents and staffRequired QualificationsEducation: High School Diploma or GEDExperience: Ability to work in a structured or secure environment; willingness to work with justice-involved individualsKnowledge, Skills, and Abilities: Strong communication and documentation skills; ability to remain calm and professional in high-stress situations; sound judgment and decision-making skills; team-oriented with strong interpersonal boundariesLicenses / Certifications: Valid Florida driver's license; ability to pass a background screening and meet Florida Department of Corrections requirementsPreferred QualificationsExperience in corrections, criminal justice, behavioral health, or reentry servicesPrior experience working with justice-involved populationsCollege coursework in criminal justice, psychology, social work, or related fieldWork EnvironmentThis position operates within a secure residential program environment and involves:Continuous interaction with residents in a structured settingExposure to potentially high-stress or safety-sensitive situationsRoutine documentation and computer-based workPhysical activity including walking, standing, and monitoring throughout the facilitySchedule Expectations12-hour rotating shifts (3–4 days per week)Nights, weekends, and holidays requiredOvertime may be available based on operational needsBenefitsComprehensive Benefits Include: Medical, Dental, Vision, and Life Insurance401(k) Retirement PlanGenerous Paid Time Off:Up to 25 days of PTO based on tenure7 Wellness Days annually11 Paid Holidays plus 1 Floating HolidayWork-Life Balance & Growth:Flexible scheduling options (based on operational needs)

Worksite address

jacksonville, FL, 32219, US

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