About this opportunity
Friedman Management lists this Resident Services Coordinator opportunity in bedford, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Type Full Time
nCategory Admin - Clerical
nDescription
nWe are seeking a Resident Services Coordinator to join our maintenance team and support the overall resident experience within our community.
nJoin a growing organization made up of dedicated, hardworking, and self-motivated professionals. As a successful and innovative company, we recognize that our employees are our greatest asset. If you thrive in a fast-paced environment, enjoy solving problems, and are committed to delivering exceptional customer service, we encourage you to explore this exciting career opportunity with our team.
nResponsibilities include, but are not limited to the following:
nnnProvide accurate, valid, and complete information pertaining to all requests from the submittal process through the completion
n
nnPrioritize and resolve maintenance issues in a timely and accurate fashion
n
nnPlace service calls as required or directed by the manager
n
nnMaintain broad knowledge of company processes, procedures, and policies
n
nnTrack and follow up on all outstanding work orders while providing exceptional customer service
n
nnCoordinate maintenance requests for tenants.
n
nnPrioritize schedules of maintenance staff.
n
nnUtilize property management software system to log and track work order requests.
n
nnFollow up with residents to ensure timely response and resolution of related issues.
n
nnscheduling vendors for unit turns
n
nngathering bids from vendors for multifamily management for projects around the community
n
nnwalkthroughs of completed units to verify they are market-ready
n
nnwalkthroughs of moved-out units to determine the work that needs to be completed by unit turn vendors
n
nnany other duties as assigned by management.
n
n nQualifications:
nnnHigh School Diploma or equivalent education required
n
nnQualified candidates must have a minimum of 1-2 years of experience in a customer service-oriented role and have a great phone personality
n
nnMust be proficient in Microsoft Office programs including Excel, Word, and Outlook
n
nnCandidates should also be well organized and enjoy problem-solving
n
nnExperience and/or knowledge in Yardi is preferred but not required.
n
n nFriedman Real Estate is an Equal Opportunity Employer. Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.
nQualifications
nWe are Friedman Real Estate
nAs one of the largest privately held full-service commercial real estate organizations in the nation, Friedman Real Estate provides clients with a single point of contact for the full range of Advisory, Property Management, Multi-Family, Brokerage, Financial, and Construction services that it offers.
nFriedman manages more than 200 commercial properties encompassing more than 18 million SF and more than 15,000 apartment homes throughout the United States. Friedman’s brokerage team has over 600 current listings with more than $22.5 billion in closed transactions. As owners and managers of commercial property for over 35 years, Friedman understands what it takes to achieve results that maximize their clients’ objectives
nRecognized as one of Detroit Free Press’s Top Workplaces
nFriedman Benefits
nWe offer a wide range of benefits to our employees consisting of:
nnnBlue Cross Blue Shield health insurance plans
n
nnDelta Dental
n
nnVision
n
nnPet Insurance
n
nnCompany paid life insurance along with life insurance buyup
n
nn401(k) Match
n
nnCompany paid Long Term Disability after 2 years of service
n
n nFriedman Perks
nnnContinuing education reimbursement benefits
n
nnReferral bonuses for new employees and new business
n
nnRecognition program
n
nnThree tier PTO plan
n
nnPaid Parental Leave
n
nnTraining seminars for leadership and professional development
n
nnFriedman Swag
n
n
Worksite address
bedford, OH, 44146, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.