About this opportunity
WinnCompanies lists this Resident Services Coordinator (Fort Campbell) opportunity in fort campbell, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Resident Services Coordinator
WinnCompanies is looking for a Resident Services Coordinator to join our Military Housing team in Fort Campbell, KY. In this role, you will assist and coordinate all requests from military families with the property management team, including move ins, move outs, inquiries, and community standards enforcement. The ideal candidate will also maintain curb appeal and coordinate community activities.
Responsibilities:
Conduct move out assessments with departing residents and assess any charge for damages.
Administer move-in paperwork and home inspections with residents.
Answer resident questions and assists in resolving resident complaints.
Provide high standard of customer service to residents through a prompt and courteous response to all inquiries.
Responsible for monitoring curb appeal throughout the community and office and maintaining the cleanliness, housekeeping and general appearance of the office, amenities, models and common areas of the property including trash pick up and enforcing community standards.
Assist in the inspections of vacant homes and takes appropriate action to prepare the for rent-ready status.
Actively participate in organization and execution of company-sponsored resident events including social events, educational classes and community programs.
Provide administrative support at the community center.
Develop and maintain strong resident relations.
Responsible for completing customer relationship management requirements for the Resident Journey program.
Conduct neighborhood tours and home showings for qualified potential residents.
Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures.
Requirements:
High school diploma or GED equivalent.
Less than 1 year of relevant work experience.
A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Proficient with web-based applications and computer systems such as Microsoft Office Suite.
Excellent customer service skills.
Solid organizational and administrative skills.
Ability to manage multiple assignments and tasks.
Ability to work with a diverse group of people and personalities.
Preferred Qualifications:
Associate's degree in a business-related field.
Experience in property management.
Experience with Yardi or RealPage property management software.
Benefits & Perks Eligible full-time U.S. employees enjoy a competitive benefits package, including:
Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
401(k) with company match and company-paid life, AD&D, and long-term disability insurance
Tuition reimbursement, professional development opportunities, and career growth resources
Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
Flexible work options for eligible positions
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.