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Job description
Resident Services Director (LPN/RN)
Crossroads Assisted Living – Northglenn, CO
Crossroads Assisted Living is seeking a compassionate, organized, and experienced Resident Services to lead the clinical team and help ensure our residents receive exceptional care in a warm, supportive assisted living environment.
If you are a strong leader who thrives in senior care, values compliance, and enjoys mentoring staff while making a daily difference in the lives of seniors, we’d love to meet you.
Position Summary
The Resident Services is responsible for overseeing the day-to-day clinical operations of the community, ensuring quality resident care, regulatory compliance, and effective leadership of caregiving and medication staff. This role partners closely with department leaders to promote resident wellness, safety, and excellent service.
Key Responsibilities
Supervise and support the clinical/care staff team
Complete resident assessments upon move-in and as needs change
Develop, update, and oversee resident care plans
Review incident/accident reports and ensure timely follow-up
Maintain compliance with state regulations and community policies
Conduct staff training and continuing education sessions
Monitor resident wellness and communicate changes appropriately
Partner with families, physicians, pharmacies, and outside providers
Assist with audits, surveys, and quality improvement initiatives
Foster a positive, accountable, and team-focused culture
Qualifications
Current Colorado LPN or RN license in good standing
Minimum 2 years of experience in assisted living required
Prior leadership or supervisory experience preferred
Strong knowledge of state regulations and compliance standards
Experience with assessments, care plans, and incident management
Excellent communication and organizational skills
Compassionate, professional, and dependable
Why Join Crossroads?
Supportive leadership team
Meaningful work serving seniors
Positive community culture
Opportunity to lead and grow professionally
Competitive pay based on experience
Benefits
401(k) matching
Health insurance
Paid time off
401(k)
Competitive salary
Dental insurance
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.