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Job description
Resident Services Director
Are you a dependable and caring nurse who has a passion for senior adults? Do you desire to have a career where you can utilize your leadership skills and know that you are making a difference? If so, we have a position for you! Sagora Senior Living is in search of a hard-working and compassionate Resident Services Director to join our team! The Resident Services Director leads the resident services department by coordinating staffing needs, developing care plans, working with physicians and discharge planners, and communicating with family members all while providing the highest-quality care to our seniors. We believe in the importance of work life balance and provide overnight clinical support from our On Call RN team.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work!
Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!
Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Position Details
Community Name: Prestonwood Court
Address: 7001 Plano Pkwy
Phone number:
Status: Full‑time
Benefits
Company‑paid telemedicine service for all full‑time benefit‑eligible team members
On‑Demand Pay – request a pay advance!
Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
Health/ Dental/ Vision/ Disability/ Life Insurance
Flex Spending Account
Dependent Care Flex Plan
Health Savings Account
401(k) Retirement Savings Plan with company matching!
Paid time off and Holiday pay
Team Member Assistance Program – counseling services at the other end of the phone!
Discounted Meal Tickets
Referral Bonus Program – earn money for referring your friends!
Tuition Assistance (for programs directly related to team member's position)
Lasting relationships with our residents who have so much wisdom to share!
What does a Resident Services Director at Sagora do?
Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality services
Plan and delegate work assignments, ensuring effective scheduling
Provide case management services to residents
Facilitate and encourage family involvement with residents
Assist in coordination of resident move‑in and move‑out to ensure a smooth transition for resident and family
Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner
Develop and monitor resident service plans
Ensure regulatory compliance and participate in management and agency surveys
What do you need to be a Resident Services Director?
Must be a graduate of an accredited school of nursing, RN or LVN
1 or more years of management experience in an Assisted Living or Memory Care community in a similar role
Must be able to communicate effectively with residents, families, physicians, and associates
Strong written communication and computer skills
Availability to work outside of normal operating hours including evenings and weekends is required
Must possess or be willing to acquire a valid driver's license to drive on company time as needed
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services.
Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
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Worksite address
plano, TX, 75086, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.