This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Residential Counselor
Schedule: Every Saturday and every Sunday 12AM-8AM
Pay Range $20.59 - $21.21 per hour + eligible for $3.00 per hour shift differential for working the overnight (3rd) shift
Company Overview
Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Position Summary
This Residential Counselor will work in our Shelter Staff program and will be responsible for working closely with clients in a congregate emergency residential shelter site, to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations, which include enforcing safety measures, program rules, and expectations using a trauma-informed and client-centered approach. Other responsibilities include: assisting with screening, intake activities and orientation of new clients into the shelter program; providing guidance and information to clients regarding the daily activity schedule, house rules and policies; overseeing security and safety; completing housekeeping duties; ensuring daily chores are completed; providing emergency crisis management to individuals.
Essential Functions and Responsibilities
Ensure the safety of guests and the site
Enforce rules and regulations to ensure smooth operation of the site
Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines
Complete the intake process for new guests
Provide support and structure, addressing guest/resident problems or concerns
Initiate crisis intervention when necessary
Record documentation as required by program guidelines
Uphold the values of CTI - Equity, Integrity, Compassion
The duties listed above are representative of the work performed. Other related duties may be assigned.
Qualifications
High School Diploma or equivalent education
Excellent customer service, organizational, interpersonal, oral and written communication skills
Excellent crisis management skills
Proficient computer skills in basic computer software and data collection
Good attention to detail
Preferred Qualifications
1 year previous experience working with individuals in need of social services (preferably low income individuals)
Bilingual skills
Benefit Information
At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:
Paid Sick Leave
5% employer contribution to your 401(k) retirement account after 6 months of employment
Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
The stated pay range represents the Agency's good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications
Equal Opportunity Employer - Vets/Disabled
This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.